Privacy Policy

Protecting your personal data is of paramount importance to us. In the Privacy Policy, you can read about how we process your personal data and what rights you have regarding personal data.

Data controller
The data controller for the processing of your personal data is:

Healing Power Sweden AB
Business registration no: 559106-5577
Sjåaregatan 58 A
803 02, Gävle

What personal data do we collect and from where do we collect it?
We collect personal data about you when you are in contact with us (for example when you make a purchase, fill in a form or visit the website). The information we collect is your name, personal identification number, address, email address and telephone number, purchase, order and usage history, IP address and information you provide to our customer service.

Definitions
Personal Data is any information relating to an identified or identifiable natural person. Such data may include, for example, name, picture, personal identification number, email and home address, IP address, information on skills, education or previous experience. Although a single piece of data may not be sufficient to identify you as an individual, a piece of data may constitute Personal Data if it can be linked to you in combination with other data.

“Processing” of Personal Data essentially means any operation or combination of operations involving Personal Data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, reading, use, disclosure by transmission, dissemination or otherwise making available, adjustment or combination, restriction, deletion or destruction.

What Personal Data is collected and why?
We collect data, for example, when you use our services, register for our courses and seminars, subscribe to our newsletter, apply for jobs, participate in surveys or contact us with various questions.
We also collect Personal Data that is necessary to manage your customer relationship with us and to provide services in accordance with our mutual agreement. This usually includes information such as your name and telephone number, address and email address, but may also include other information, such as IP address. We may collect Personal Data about you from various sources.

Data collected automatically when you visit our website.
We (and third party service providers acting on our behalf) use cookies and other tools (such as web analytics tools and pixel tags) to automatically collect information about you when you use our website, subject to the terms of this Privacy Policy and applicable laws and regulations. The types of data collected automatically may include:

  • Information about the type of browser you use
  • User behaviour and interaction data for the web pages you have viewed
  • Your IP address
  • The language of your browser
  • Your geographical location (limited to city and country)
  • Your network operator

Information that can be obtained from other sources
We may obtain Personal Data about you from other legitimate sources, including information from commercially available sources, such as public databases and data aggregators, as well as information from third parties. The types of Personal Data that we may collect from such sources include:

  • Name
  • Address
  • Email address
  • Telephone number
  • Fax number
  • Title and place of work
  • References (in the recruitment process)

For what purpose is Personal Data processed?
The Personal Data we collect about you will be used for:

  • Compliance with legal requirements or lawful requests from public authorities
  • Administrative and internal business purposes
  • Providing you with products and services and informing you about new products, services and events
  • Evaluation and improvement of our range of services and communication with you
  • Development of our activities and services
  • Data processing for advertising purposes
  • Statistics

Processing of Personal Data due to a legal obligation
Processing of Personal Data is also permitted if national law requests, requires or permits it. The type and scope of the Processing must be necessary for the legally authorised data processing activities and must comply with applicable legal provisions.

Processing of Personal Data for legitimate interests
Personal Data may also be processed if it is necessary for a legitimate interest of ours.
Legitimate interests are generally legal (e.g. collection of outstanding debts) or commercial (e.g. avoidance of breach of contract) in nature. For example, we may deem that we have a legitimate interest in order to fulfil our obligations to you and manage your customer account.

User data and the Internet
If Personal Data is collected, processed and used on websites or in apps, the data subject must be informed of this in a privacy statement and, where applicable, informed about cookies. Privacy statements and any cookie information must be integrated so they are easily identifiable, readily available and consistently accessible to data subjects. If usage profiles (tracking) are created to evaluate the use of websites and apps, data subjects must always be informed of this in the privacy statement. Personal tracking may only be carried out if permitted by national law or with the consent of the data subject. If websites or apps can access Personal Data within an area that is limited to registered users, the identification and authorisation of the data subject must provide sufficient protection upon access.

For how long is Personal Data stored?
The information we collect about you will be retained during our business relationship with you. However, we will delete your personal information within three (3) years of the end of the business relationship. Please note that some data must be stored for a longer period of time, even after a business relationship has ended, when required by national law. Such requirements may arise, for example, from tax or accounting laws. Please also note that some domain name registrations also require certain data to be stored for an extended period of time.

No information about you will be kept longer than necessary or in a way that is contrary to the law.

Disclosure of Personal Data
We have the right to engage Sub-processors (third-party data processors) to Process Personal Data on your behalf. We undertake to inform you of any plans to make use of and/or replace a Sub-processor, giving you the opportunity to object to such changes.

If we engage Sub-processors to Process Personal Data on your behalf, we are fully liable to you for such Sub-processors.
Companies that Process Personal Data on our behalf will always enter into a data processor agreement with us to ensure that a high level of protection for your Personal Data is maintained by our partners. In the case of non-EU/EEA partners, specific safeguards are taken, such as signing agreements containing standard data transfer clauses adopted by the European Commission.

Your Personal Data may also be disclosed to third parties when (i) required by law, other legal or governmental decisions, or (ii) information is provided to insurance companies, banks or benefit partners as described above.
We may also disclose Personal Data to third parties such as the police, tax authorities or any other authority in the course of a criminal investigation or if we are otherwise obliged to provide such information by law or governmental order.
We will not disclose your Personal Data to any extent other than as described.

Your rights under applicable data protection laws
You have the right to request access to the Personal Data Processed about you at any time. You also have the right to have inaccurate Personal Data about you corrected, request that we delete your Personal Data or restrict our Processing of your Personal Data, exercise your right to data portability and object to the Processing of your Personal Data.
If the Processing is based on consent, you have the right to withdraw your consent to that Processing at any time. You also have the right to lodge a complaint with a supervisory authority at any time if you believe that your Personal Data is being Processed in breach of applicable data protection legislation.

 

Cookies
We use cookies on this website. A cookie is a small piece of data sent from a website and stored on a user’s browser, mobile phone, tablet or other device while the user is browsing the website. A cookie may help the website provider to recognise your device the next time you visit the website, give you access to certain features of the website and/or record your browsing patterns. There are other technologies such as pixel tags, web bugs, web storage and other similar files and technologies that can perform the same functions as cookies. We use the term “cookies” for cookies and all such similar technologies.

We use both “persistent cookies” and “session cookies”. While persistent cookies remain on your computer for a longer period of time, session cookies are automatically deleted when the browser window is closed.

This website uses cookies. By continuing to use our website, you accept our use of cookies. 

Cookies are small text files that can be used by websites to make a user’s experience more effective.

The law says that we may store cookies on your device if they are absolutely necessary to use this website. For all other purposes, your consent is required.

This website uses different types of cookies. Some cookies are placed by third-party services that appear on our pages.